Duc Ban raised a question who is the leader of Vietnamese online services, and his candicates are Vietnamworks, Clipvn and Baomoi. He’s so optimistic. I call it optimistic ‘cos during this recession time and early stage of Vietnam Online Services, it’s great to see that someone is ready to look for a “real” leader.

Just recently split from its rich mom Navigos. Vietnamworks is the leading Vietnam online job service, and also the winner of RED HERRING 100 ASIA 2005. With high-quality jobs, good content service, more than 2000 partner companies and invaluable database of around 160000 searchable CVs (Thanks Chris Harvey), Vietnamworks will keep this position for a least couples of years ahead.

Funded by IDG.

Clipvn maybe the first web service (exclude forums) in Vietnam to reach 1 million users. With the Hayghe.com integration inside, its traffic levels up dramatically since Oct 2008 (right??). But things would be hard for Clipvn when Youtube already had 7 servers in Vietnam. And as far as I know, Clipvn still has a content team doing job of uploading videos only.

Funded by IDG.

Baomoi, as considered the leader in news aggregator in Vietnam, is the product I understand the most, and I think Baomoi’s strength is in its technology. Actually Baomoi was built to demonstrate ePi’s keyword distraction technology. Unlike other online products, most users from Baomoi are not hi-tech people. But I hope that after new version launching (Feb 15 2009), users’ loyalty would be another strength of Baomoi.

Funded by IDG.

I’d like to suggest one more product, Sannhac b/c of its strong community, and not bad at all technology. Connected to each other by the same indulgence in singing, Sannhac’s users have close relationships. It’s also the fastest growth online service in Vietnam with 200k users just after 6 months.

A product of VC – an IDG’s porfolio.

VinaGame

Yeah, how could I forget Vinagame?

Well then after all, I think that IDG itself is the leader in our online services :)

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This entry was posted on Thursday, February 5th, 2009 at 10.56 am and is filed under Overview, Services, Vietnam. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

37 comments so far

 1 

“I think that IDG itself is the leader in our online services”
That right

2009-02-05 at 11.33 am
 2 

i tried clip.vn but youtube still my choice for watching and sharing video. i also visited vietnamworks but only to know what it is. baomoi (current version) seem to be my first page i open when start browser in morning, it looks like google news. however, because of the lack of function allow me to view related news without go to original page, i cannot move away from other feed reader.
although many services funded by IDG, they (IDG) haven’t changed any thing of my daily life and cannot be the leader (mine).
and so far, online services war still and alwayls continue, i’ve not found the leader.

2009-02-05 at 11.53 am
 3 

Hmm for me IDG has changed our lives a lot. Of course it’s not actually IDG itself but its money.
Related news will be an important feature of new version of baomoi.

2009-02-05 at 12.48 pm
wowwowwow
 4 

Clip.vn is sucks :(. It’s really nightmare to play video on this site. Exactly, IDG is really the leader of Vietnamese Online Services.

2009-02-05 at 8.18 pm
 5 

In fact, Vietnamwork is the only one (compared to Baomoi & Clip) who don’t face the copyright issues.

2009-02-05 at 8.36 pm
 6 

@ePi.Longo indeed :)

2009-02-05 at 11.18 pm
 7 

@wow me too. Dunno why I always have problems playing clip on Clip.vn :(
@Longo, Anh Hung Hey hey, I think copyright is not so critical for Baomoi ‘cos Baomoi actually defines itself as a tool (news aggregator), not a newspaper. What about copyright issue for Sannhac?

2009-02-06 at 12.08 am
 8 

IDG is only the investor. They care about money not about the services themselves. So hard to say IDG is a player in online services.

If following the argument that lead to conclusion that IDG is the leader, I would argue that VNese users are leaders. Without them, no IDG money and dead VN’s web-services.

Vietnamworks could still consider as the leading web-service in Vietnam. It has a strong business model. It’s highly profitable and useful for tonnes of people. But like many other pro.

Clip.vn and baomoi.vn are nothing new and have very vulnerable business model (based on banner-ad which, unfortunately, leads to the demise of Yahoo!).

2009-02-06 at 8.36 pm
 9 

Hi Long, good point to figure out that users are leaders. None of those web services without users. The matter here should be who can win more users. With money and a good product, we can win users.
As you can see, there’s no banner or ads on Baomoi, so definitely baomoi doesn’t get money from ads.
Not so sure about VNW and Clip.vn
Thanks for visiting my blog :)

2009-02-07 at 12.20 am
 10 

I wonder about Baomoi’s business model, or how it makes money or how it will make money? From the users? or try to take money from investors like IDG. If that’s the case, what’s next? and are you sure IDG or other investors will invest in baomoi if they couldn’t return the investment.

Another thing should be considered: such kind of things like baomoi is not new to international (esp. US) investor, they will look at the operation (surely in terms of financial aspect) of the US sites before deciding whether to invest in it.

My second cent.

2009-02-07 at 1.48 am
 11 

@Chip Not exactly a tool, Baomoi is an “environment” to deliver right information to right person, u know?

2009-02-07 at 3.20 pm
 12 

Long@Vietlog :

Baomoi isn’t the only portfolio of IDG and I think IDG always have a bigger picture than the picture of Baomoi.
Now, it’s hard to say exactly that where Web 2.0’s website can gather money, but I believe all of Vietnamese’s online services can gather money from people who is satisfied with their services. So, who is “people” here? Maybe angel investors like IDG, maybe the real people. But the first thing we need to do : make people satisfied before talking bout money. And if some services are not new to international but can satisfy people, I believe in its success.

2009-02-07 at 3.35 pm
 13 

Some problems with IDG Ventures Vietnam branding, IDVV is a VC firm, independent from IDG.
IDGVV should not be the leader, IDGVV is the coach and online companies are players, who is the leading player?

2009-02-07 at 7.42 pm
 14 

@ePi.Longo

It’s impossible to call angel investors as people in your meaning. They are investors and what they care is money, believe me.

i don’t know in the view of many users who are familiar with surfing vnn, vnexpress and dantri, whether baomoi is cool or not since baomoi is nothing new even with such mentioned site. Why do I say that? Just look at dantri, they mostly collect “article”, “gossips” etc from the other sources. There are only few differences: (i) unlike baomoi, dantri also produces their own articles, albeit a very small number; (ii) unlike dantri, you put the link to the original source (a thump up); (iii) unlike dantri, surfing baomoi takes more time since uses have to go backward and forward to read an article; (iv) in my humble opinion, your code is not efficient, it takes quite a time to load the whole page.

In terms of making money, I doubt about the prospect of web 20. Look at twitter, facebook and the other folks. Not to degrade people there. They have a very big head but still struggle to make good money.

Can baomoi be categorized as web20?

2009-02-07 at 11.15 pm
 15 

@ePi.Longo : Sorry guy but IDG is not angel investor.

Long@Vietlog :

In some way, you’re right. We at ePi appreciate your opinion. For most of VNese, VNE and Dantri are good enough. We understand that but we have our own community anyway, and it’s not too small at all. So there’s a demand here, there’s a need here and we try our best to make they ppl satisfy, that’s all.

Many websites was born just to satisfy those “little” needs.

2009-02-08 at 3.40 am
 16 

@TuanNguyen

I see your point. You may still argue that you have your own community and
it may be big. But is it big enough for a news aggregators.

2009-02-08 at 5.30 am
 17 

Long@Vietlog :

We have an article here ( http://blog.baomoi.com/2009/02/baomoicom-s%e1%ba%bd-la-web-10-20-hay-30/) to answer your question bout Baomoi and Web20 :)

2009-02-08 at 7.26 am
 18 

No no, Quantalon is leader of vn online services ! That’s right.

2009-02-08 at 12.27 pm
 19 

IDG looking further than money for online services. It’s the data they had been gathering after investing in all different types of web 2.0.

Analysing those information gives IDG a deep insight of Vietnamese users’ behaviors. The true key motivation is using the knowledge to invest in Real Estates, predict market trends….

2009-02-08 at 3.45 pm
 20 

@NamX: Thanks, it’s my fault :) I meant IDGVV.
@Long@Vietlog, ePi.Longo & Tuan Nguyen: Nice conversation going on. But b/c I’m working for Baomoi, my personal opinions may not be truely understood. But Longo, you have good point that users will pay money only when they are satisfied.
@Hai: You’re more than right. Nowaday, database is actually money :)
The point I say IDGVV is actually our leader ‘cos they can control us.

2009-02-08 at 4.32 pm
 21 

Hmm “us” here I meant IDG’s porfolios, to some extense. They might not directly control, but they can control through the way they spend their money.

2009-02-08 at 9.00 pm
 22 

$ is the leader of our choices :D

2009-02-08 at 9.23 pm
 23 

i think vietnamworks !

2009-02-08 at 9.54 pm
charvey
 24 

Hey Chip, thanks for the shout-out!

(PS - VietnamWorks has over 160,000 CVs, not 30,000.)

2009-02-09 at 6.58 pm
 25 

Thanks Chris, fixed.

2009-02-09 at 8.21 pm
 26 

There’s no real online service in Vietname. They are all shit.

2009-02-09 at 9.04 pm
 27 

It may be ‘old-hat’ but I think you’ve got to put Vinagame and their portfolio on the list, perhaps VC Corp too. Both are pushing on with new services, investing in the industry, experimenting with revenue models, etc. Not all is perfect but that’s the role a leader play’s in pushing an industry forward.

2009-02-11 at 11.34 am
 28 

Hi Simon, thanks for your comment. It’s a serious mistake not to mention Vinagame. Actually in this recession time, Vinagame maybe one of few companies with healthy finance. But most of its revenue comes from online game.
Can’t deny that VC Corp has many good products, and Sannhac is one of them. But I’m not so sure abt its financial situation. Too many products means high expense but none of them can bring money back. Hmm.

2009-02-11 at 3.24 pm
 29 

A question: How do you define the relationship between “leadership” and “control”?

2009-02-14 at 7.24 pm
 30 

@Taitran Good question. Maybe it was my fault not to use appropriate words. What about the relationship between “leadership” & “tren setter”?

2009-02-15 at 9.26 pm
 31 

I am not reluctant to answer Vietnamworks.

2009-04-04 at 2.07 pm
Alibaba
 32 

Long@Vietlog: “Vietnamworks could still consider as the leading web-service in Vietnam. It has a strong business model. It’s highly profitable and useful for tonnes of people.”
=>Vietnamworks is “highly profitable”? This could not be further from truth!

And it beats me that CHarvey selectively pointed out the misquoted number of resumes but did not comment on the profit point. Well, while Vietnamworks is a privately held company and hence it does not have the obligation to disclose the figures, it’s better not to unrealistically hype up the figures.

2009-05-13 at 2.57 am
 33 

@Alibaba Yup no company is willing to disclose its profit.

I think when Long@Vietlog said “high profitable”, he meant the potential to make money of Vietnamworks. Don’t you think that Vietnamworks is a good business?

2009-05-13 at 11.32 am
Alibaba
 34 

@Chip:

1/ “Highly profitable” often refers to high net/operating margin. And job recruitment is a low margin business (which is NOT necessarily bad - Amazon is a low margin business but they are doing well in general)

2/ I am not criticizing job recruitment business - I’m just questioning Vietnamworks’ performance and business models.

Below are some of the world’s top recruitment companies.

http://www.google.com/finance?q=NYSE:MWW
http://www.google.com/finance?q=NYSE:MAN
http://www.google.com/finance?q=NYSE:RHI

Monster is arguably the top performer and their operating margin for 2008 is 12.65% (RBI 9.11% and Manpower 2.36%).

Operating margin is one of the key metrics to evaluate the operating performance and eventually profitability of a business. The only thing can help offset a low margin is extremely high volume. Take Amazon for example. According to this http://www.google.com/finance?q=amazon, their operating margin and net margin are 4.39% and 3.41%, respectively. However, because Amazon has such huge volume of transactions and hence enormous revenue, they are doing pretty well in terms of profit.

3/ In conclusion, because:

a/ job recruitment in general is by nature a low margin business (some small segments might have higher margin but I’m just saying the job recruitment as a whole)

b/ job recruitment is a CYCLICAL business - people hire more during economic boom and hire less in recession (yes, in recession firms don’t stop recruiting but demand is much less than during good times).

c/ while the number of firms that have demand for white collar staff in developing economies including Vietnam is often on the rise, the pace is slow and eventually there’s a growth ceiling.

d/ The supply of white collar staff (from entry level to senior level) in Vietnam is extremely limited. And Vietnamworks is not doing much to increase this supply pool.

…the only way to have a profitable job recruitment business is to keep operating expenses as low as possible. Has Vietnamworks done a good job with this at all? Maybe you want to ask the once-glorious Indochina Capital, who invested approx. 6 mil in Vietnamworks, only to see all the money burned and no sight of profit yet.

2009-05-13 at 1.12 pm
Alibaba
 35 

Another thing, Vietnamworks once lost their entire database (including the back up!) and went out to buy them back like they did before. The scandal was quite unimaginable for a company like Vietnamworks. They’d better not repeat the mistake again.

2009-05-13 at 4.18 pm
Alibaba
 36 

Chip, what’s your thought on my comment above?

2009-05-20 at 11.02 pm
 37 

@Alibaba: Thanks for your interest in VietnamWorks. You certainly seem very knowledgeable about the online jobs space.

However, I’m not sure what you’re talking about regarding VietnamWorks “once lost their entire database.” I’ve been with the company since May 2006 and this has never happened, either with our CV database or jobs on the site. You’re right that it would be an incredibly unprofessional event if it were to happen. We’re very careful to backup our data regularly.

I’m also not sure what you mean by “went out to buy them back” either. To my knowledge, VietnamWorks has *never* bought CVs, certainly not on my watch. We have, however, had people steal our CVs by using robots to scrape content off our site. One guy copied over 20,000 CVs in one day. We put a stop to that last year when we changed our CV viewing policy and put rate limiters into effect.

Thanks for following VietnamWorks! I hope we have the opportunity to help you find your dream job. :-)

Cheers,
charvey

2009-08-09 at 1.41 pm

One Trackback/Ping

  1. Global Voices Online » Vietnam startups encountering difficulties    2009-02-17 / 2009-02-17:

    [...] is first web service in Vietnam to reach 1 million users. Sannhac recorded the fastest growth with 200 thousand users in 6 months. Vietnamworks is [...]

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