10
May

Interview with Thaodom

   Posted by: Chip   in People/Developer

The first subject of our series, “Internet People” is Thao Dom — one of the few women in Vietnam’s internet industry. However, even at 24, she has achieved more than most of her male counterparts. She is the mastermind behind Sannhac, I-Pro, and the recently launched Baprang. She is also famous for her blog, attracting a lot of readers with her unique style.

(Đọc bản tiếng Việt ở đây)

1Ngo Phuong Thao

Born in 1985

Graphic Designer of Nhacso.net (FPT)
Art Director of Mobileone.com (FPT)
Product Manager of Sannhac (VC Corp)
Product Manager of I-pro (VC Corp)
Product Manager of Baprang (Galaxy Cinema)
Hot blogger

Marital Status: Single

1. Hi Thao, could you please tell us a little bit about your expriences with the Internet industry?

I’ve been working in the Internet industry since 2004, started with Nhacso. At that time I was so dull-witted, just a Chaiwala in this industry, but I learned a lot. The most important thing I learned was: the Internet is a strong but open media, if you can control it, you can control the world :)

Nhacso.net is one of the leading music sites in Vietnam, launched in 2004.Sannhac is an online karaoke site with social features and a very strong community, launched in 2007.

I-Pro is an image sharing site for teenagers (also) with social features, launched in 2008. It’s famous for its opulence of pictures of hot girls/boys.

Baprang is a social network for movie-lovers.

2. What do you think are your strongest points? And how have they helped you at work? (I guess they are design and community management, right?)

No I don’t think they are design and community management, but ideas and the teamwork skills. Ideas are the initial stage for everything and teamwork skills are to turn these ideas into life. No one can do all things, but if everyone does his/her part well, the product will be perfect. Designs and building community are things what I do well on my own part.

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3. How different is the market and working environment today from the past when you first worked with Nhacso?

It’s obvious that when I started with Nhacso, everyone thought that the Internet was a student’s thing and that it couldn’t make money. But now, we have Internet companies with their own particular way of thinking…thinking 2.0.

4. Do you think not being technical is a disvantage for a Project Manager?

I’ve never worked as a Project Manager, only Product Manager or Designer. The term “manager” is actually a mutual term for all specialities, to encourage people to bring into play their best capabilities, to set long-term and short-term goals. Except those tasks (of a manager), I concentrate on my major tasks, which are design, developing ideas, `and connecting with communities.

5. A lot of people were shocked when you and the whole Sannhac team left VCCorp and abandoned your own product in June 2008. Looking back on it, how did you feel? Have you ever regretted your decision? And in your opinion, how different is it between Sannhac today and your Sannhac in the past?

Yeah, a lot of people were shocked and our team was also shocked ourselves. In the past, Sannhac was a good product with its own particular characteristics of ideas, the design, the spirit and even the core team. However, it was a company’s product, it had to follow the long-term orientation of the company & board of directors, and in a specific period of time, this orientation conflicted with the team’s ideas and exertion. Therefore, shocks were unavoidable. But since the day we started, I had told my team that this product would consume a lot of time and money, and we couldn’t do that; we were willing to do it for the community, but the product was the company’s. Everyone in our team understood this, which gradually penetrated us.

Sannhac nowaday: the interface is uglier, the community is big, but unable to classify, the market segment is tangled and diluted. It’s possible to make money out of Sannhac now, but the company still doesn’t have any business model for it. Quality of beats is downgraded. Activities of the community are just purely entertainment without any social benefit, which are boring and commonplace. In conclusion, I really want to come back at this time to rearrange things a little bit.

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6. Okay, now we are going to talk about your newest product, Baprang. What is the strongest point of Baprang? How about the current competitors?

Baprang won’t have a big community like Sannhac does, because Baprang targets a smaller market segment of movie lovers. A big community is not always more powerful than a small but active one. Our goal first is to make Baprang an IMDB 2.0 in Vietnamese where people can talk about any film they want, even Vietnamese, Japanese, American or other exotic films. Second, we want to create a relaxing environment for movie lovers so that they can socialize everything related to movies, such as: brainstorming a film’s title, translating a film, inserting subtitles and sound for films, and watching movies together, etc. The movies of our country are already so lamentable, so we need contribution of such a community.

I think that Baprang hasn’t had a commercial target yet, so it hasn’t had any rivals. If you mean rivals that try to scramble for users, it’s kinda unnecessary, because users are absolutely voluntary, not something you scramble for.

7. As I observe, users can now download films from Baprang.com. Do you have to worry about copyright issues?

A famous musician once told me that nowaday no one earns a living by selling copyrighted disks. It’s obvious that new generations of communication and multimedia can generate money much more than the little sum of money disks can bring, not to mention that if illicit disks are too popular, you may earn nothing.

We live in a poor developing country, and always thirst for culture. Like beggars, we have to give them something edible for free before we get them to pay for something. Hmmm, maybe it’s a bit pessimistic, but that’s what’s happening in a developing country like Vietnam. It’s okay, as long as we don’t imitate the US or India (smile).

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8. What’s next after Baprang? Do you want to stick with the Internet industry for a long time while its future in Vietnam is still unclear?

Unfortunately, after Baprang, I still want to stick with the Internet. I have lots of plans that haven’t been carried out yet, because I haven’t had enough money (laughs).

9. Well, then comes a personal question: as you work in the Internet industry, hang out with lots of geeky tech guys, what do you think about them? Is it possible that in the future, you will fall for one of them?

Why not. Guys in this Internet industry are normally very smart. However, as they are online too much, sometimes they are not practical enough. Anyway, they are lovely and tasty, and if they have business minds, they can be very wealthy in the future.

10. Okay, the last question, who do you want to be the next interviewee of our series?

Err, Vuong Vu Thang. Yes, exactly him :D

*** Pictures provided by Thaodom

*** Thanks Rick Rodgers and Patrick Kennedy for helping with the English version.

______________

About the “Internet People” series:

I will interview a person working in the Internet Industry (in Vietnam) every other week, published on Sunday. Please give me feedback about the series and suggest who you want to be the next interviewee. Thanks :)

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8
May

Time for the truth, sorry men!!!

   Posted by: Chip   in Chip, People/Developer

Haha weekend again and now it’s time for fun. Thanks Ms. Dao Lan Huong for sharing. Bản tiếng Việt đọc ở đây.

Q: What is the difference between men and puppies?
A: Puppies grow up.

Q: Why do men always have a stupid look on their faces?
A: Because they are…

Q: What do men have in common with ceramic tiles?
A: Fix them properly once and you can walk all over them forever.

Q: If you drop a man and a brick out of a plane, which one would
hit the ground first?
A: Who cares?????…..

Q: What did God say after he created man?
A: I can do better than this! And then he created woman!!!.

Q: What’s the difference between an intelligent man & a UFO ?
A: I don’t know, I’ve never seen either.

Q: What are two reasons why men don’t mind their own business?
A: i) no mind ii) no business

Q: Why did Moses wander in the desert for 40 years?
A:! Because even back then men wouldn’t ask for directions .

Q: What is the difference between men and pigs?
A: Pigs don’t turn into men when they drink…

Q: What makes men chase women they have no intention of marrying?
A: The same urge that makes dogs chase vehicles they have no
intention of driving.

Q: What do you do with a man who thinks he’s God’s gift?
A: Exchange him!!

Q: Why do men like smart women?
A: Opposites attract.

Question: This Sunday I’m gonna have an interview with a very interesting girl working in Internet industry. Guess who??

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3
May

Anonym and Influence

   Posted by: Chip   in Overview, Random Thoughts

Recently, two Vietnameses got fined 15 millions VND each (830 USD) for calumniating on 2 forums TTVNOL.com and SanOTC.com. Hanoi Department of Information & Technology charge them for distorting, slandering, diminishing the prestige of a security company named VNDirect. Well who dares to tell that no one knows who you are on the Internet? Last year, Vietnam government also published a policty to censor personal blogs. So, watch your very single words!

And just recently, the 21-year-old founder of 4chan.org was nominated as world’s most influential person by Time, beating off the President of the United Stateds Barack Obama as well as the Queen of communication Oprah Winfrey. As a forum (or you can call it online bulletin board), 4chan doesn’t have a registration system, enabling users to post & discuss anonymously, yes anyone from anywhere.

Does that make 4chan a strong & powerful community?

Well, our government knows it better than us.

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TTVNOL.com is one of the first & biggest forums in Vietnam. Dunno how many members it has at the moment.

SanOTC.com’s owned by SanOTC - an IDGVV’s porfolio.

Vietnamese source.

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Hey calm down, I’m not gonna make another long speech about macro-economics or noble patriotism. Just some thoughts about the future of Vietnamese web services in relationships with Vietnamese users and esp. early adapters.

One week ago, I had a very interesting discussion over this matter with CEO of VON - Paul Nguyen. His arguments agaisnt exotic products are:

- We Vietnamese people have to use Vietnamese products. Exotic comapnies like Google, etc. they don’t even have offices here, so they don’t have to spend so much money in Vietnam, don’t create jobs for Vietnamese but they still get users. In the mean time, Vietnamese companies have to spend millions US dollars, pay all the taxes, creates thousands jobs for Vietnamese, they should get something in return. In some countries like China, they require exotic companies to open offices in China, hire Chinese, pay taxes for Chinese governments in order to do business in China.

- Exotic products don’t necessarily mean they have better technology than Vietnamese products. Like Yahoo! 360’s technology & concept is such a lame that no where else in the world use it, except Vietnam. Yahoo! 360 plus is just a failed product in HongKong, then brought back to Vietnam. He believes Vietnamese products can do much better than that. But exotic companies have big names, and Vietnamese people are very fond of exotic things.

But he still believes in the future of Vietnamese products in general and Vietnamese social network sites in particular, b/c:

- We early adapters might find Facebook, Twitter, WordPress, Linkedin, etc. very useful and interesting. But the gap between early adapters and mass users in Vietnam is just too huge, and the number of early adapters are just so small (we have around 70k-80k facebook users compared to 2-3 millions Yahoo! 360’s users) that every service provider knows where their cash flow should go to and come from. Many Yahoo! 360’s users don’t even know how to upload a picture, they just simply hit the button “compose a blog entry” and type and send. Exotic products might be too complicated for them.

- The Vietnamese love color and show their own styles, while exotic products are normally just too simply designed. Just an example among many other differences in anguages and cultures.

He said, early adapters should use and talk more about Vietnamese products. Because if we just support exotic products, we will gradually kill Vietnamese products, let the foreigners take over us.

Several days ago was the inauguration of Nguyen Thanh Nam - the new CEO of FPT - the biggest Vietnamese IT company at the moment. One idea in his speech that drew public opinion’s attention was that he called for FPT people to use FPT’s products, not because of love only but because of trust in the products’s quality and the future of company. That might sound delirious, but is it absolutely impossible? He has his point, ofcourse.

Hm it has made me think a lot. Are we too enthusiastic about Facebook, Google, WordPress, Twitter, etc. and forget about Vietnamese products? Are we early adapters, and if yes, where do we stay if no service providers care about us?

I’m confused, though I obviously have my own explanation, but I want to hear your opinions first. Every idea is welcome. Thanks.

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As you all know, VON’s 3 most noticeable products are Timnhanh - a Viet search engine and Yume - a blog & social networkig site, and Kiemviec - an HR site, of which I’m interested the most in Yume - one of prominent candicates for Yahoo! 360′s substitute together with Tamtay, Yobanbe, YouSecond (Yeah in Vietnam blog means Yahoo! 360 and most people have no idea of what social network is. But well, it’s going to be shut down). According to Paul, Yume is gonna have a risky chance in June, with much more social features learned from Facebook.

Will you use Vietnam Web Services?

View Results

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Today (Monday Apr 27, 2009 if you are curious lol), Nganluong.vn, Vietnamese Paypal, was officially launched, allows Vietnamese users to purchase from eBay without a Paypal account required. Nganluong.vn, together with Chodientu.vn belong to PeaceSoft Solution, a company invested by IDGVV and SoftBank China & India Holdings. Chodientu.vn is the biggest e-commerce site in Vietnam & the official partner of eBay here. And I’m sure their targets for Nganluong as well as Chodientu are set much higher than that.

As you already know, online payment is always considered as one of the biggest obstacles for e-commerce in Vietnam together with users’ consciousness and legal corridors. I haven’t tried it yet ços my stupid account at Vietnam is still locked up, but IMHO, the launch of Nganluong.vn has definitely lit up new hope about a future of being able to buy everything online :P Most of major e-commerce websites in the world still block trading from Vietnam (Am I too optimistic or too pessimistic??)

Some facts about Nganluong.vn and Chodientu-eBay:

- Nganluong.vn won’t cost you anything to use Nganluong.vn to buy things, but will cost sellers 1.000 VND + 1% total transaction value.

- After 4 months of piloting, Nganluong.vn now has 50,000 online payment accounts. Don’t know how many accounts are active and how many accounts they target after 1 year :)

- And ofcourse Nganluong.vn is not for eBay or Chodientu only, but PeaceSoft is willing to integrate Nganluong into any e-commerce website totally free of charge. Well from this point of view, can Nganluong.vn be seen as a competitor of other online payment company in Vietnam like VinaPay (another IDGVV’s porfolio), Paynet, Mobivi, OnePay, Payoo, etc.??? Actually I don’t know much about this competition things so anyone could please explain for me?

- Chodientu-eBay also partners with Vietnam Post & Telecom Group which allows users to debit money into their accounts at 3000 post offices in Vietnam. I just wonder if we can debit via mobile phones someday.

- Nganluong.vn accepts payments via local banks, including Vietcombank, DongA Commercial Bank, Techombank and Vietnam International Bank (VIB-Bank) and others in the Smartlink network. It also accepts payment via VISA, Master, Amex or JCB cards.

- Nganluong.vn guarantee 100% refund if you don’t recieve exactly the product you order. For more information about this program.

- Ebay’s Gross Merchandise Value from Vietnam’s users grew 82% in 2008.

Some facts about Vietnam Online Payment:

- Online Payment accounts for 3.2% total payment in Vietnam (account transfer, cash, post office transfer), according to Ministry of Industry & Trade.

- The biggest obstacles for Online Payment are: people’s habit of using cash; security & safety during online payment process; legal corridors for this type of payment are still under construction; online payment infrastructure.

- In 2007, JetStar Pacific was one of the first companies to allow customers to book tickets and pay online. And in the past 2 years, JetStar Pacific lost billions VND (more than 500,000 USD) because of risks during payment process.

- A recent survey of Vietnam E-commerce and Information Technology Agency on 50 e-commerce websites in Vietnam revealed that: (Frankly I don’t think Vietnam has that much so-called e-commerce websites)
+ 98% has information about products & services provided with prices but only 38% has a clear price structure.
+ 46% doesn’t have any transaction clause.
+ 98% doesn’t provide sufficient information about seller (name, age, phone number, email, business license, etc.) & 96% doesn’t have a policy to resolve contentions.
+ Only 12% publishes a policy to protect personal information.

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